Setting a new bar for a city website
The goal of Liepaja's municipality was to create an accessible website to everyone by providing information about government services in a comprehensible way. It was crucial to establish a new and up-to-date dialogue between residents and the city.
The usual problem with larger institutions is that they see information only from their perspective. Too often we notice that website menus resemble department structures. We did not want to make this mistake, so we decided to go out and meet the citizens of Liepaja with the goal to organize the website information in a meaningful way - which would be understandable not only to the people working at the government. Our goal was to remove barriers that prevent interaction or access to the website. We took special care of people with disabilities.